Welcome to our online store
Welcome to our online store for authentic, pure Ceylon tea! We're passionate about bringing you the finest teas Sri Lanka has to offer.
Here are some frequently asked questions to help you with your purchase:
About Our Tea:
· What is Ceylon tea?
Ceylon tea refers to tea that is grown, processed, and packaged in Sri Lanka (formerly known as Ceylon). It's renowned for its high quality and diverse flavor profiles, ranging from bold and robust to delicate and floral. All our teas are 100% pure Ceylon tea, directly sourced from Sri Lankan estates.
· Why its important to have lion logo for ceylon tea.
The Lion Logo is a symbol of quality and authenticity for Ceylon tea.It is a globally recognized trademark owned by the Sri Lanka Tea Board. The logo can only be used on tea that is 100% pure Ceylon tea, grown and packed in Sri Lanka. This helps to protect the reputation of Ceylon tea and ensures that consumers are getting a high-quality product.
How should I store my tea?
To maintain freshness, store your tea in an airtight container in a cool, dark, and dry place. Avoid storing tea near strong odors, as it can absorb them
Ordering and Shipping:
How do I place an order?
Browse our online catalog, add the desired items to your cart, and proceed to checkout. You will be guided through the payment and shipping information process.
What are your shipping costs?
Shipping costs vary depending on your location and the weight of your order. Shipping costs will be calculated at checkout.
What is your return policy?
We want you to be completely satisfied with your purchase. Please refer to our return policy for details on returns and exchanges.
Brewing and Enjoying Tea
How do I brew the perfect cup of tea?
The brewing instructions vary depending on the type of tea. We recommend checking the packaging for specific brewing recommendations for each tea.
Other Questions:
How can I contact you?
You can contact us via email at hello@ceylonteaandherbs.co.uk or through our contact form on the website.
Do you offer wholesale pricing?
Yes please contact is on hello@ceylonteaandherbs.co.uk or call us on 00447979022901
We hope this FAQ has answered your questions. If you have any further inquiries, please don't hesitate to contact us. Happy tea drinking!